An update about Coronavirus (COVID-19)

01 December 2020

This page was established in response to COVID-19.

We are regularly updating the information here for the MSWA community - last reviewed Tuesday, 1 December 2020.

MSWA remains alert but not alarmed as we continue to monitor the COVID-19 situation and Government advice.

We are following the Government health authorities’ guidelines and are actively promoting preventative measures for staff, volunteers, visitors and our Customers and their families and friends.

We will continue to update you as new information becomes available and will take actions to protect the health and wellbeing of our community.

There are currently low COVID-19 case numbers being reported. All have returned from overseas and are in hotel quarantine.

Coronavirus COVID 19 Graphic x 4 icons 1


  • Travel: The WA Government has implemented border restrictions and arrival requirements of travel to WA from other States and Territories - by road, rail, air and sea.
    • Overseas and domestic travel are discouraged.
      • Anyone who returns from international travel must quarantine for 14 days after the date of return to Australia.
    • Interstate
      • Controlled interstate border.
      • WA has transitioned to a safe and sensible controlled border arrangement as of Saturday, 14 November.
      • Interstate travellers are now permitted to enter WA, subject to meeting strict conditions.
      • WA will allow travellers from NSW and Victoria to enter without quarantine from Tuesday, 8 December.
    • G2G NOW
      • If you are entering WA and are required to self-quarantine, you can download the G2G NOW app which enables WA Police to conduct quarantine compliance checks using facial recognition and mobile location data. Police can send remote check-in requests through the app.
      • Police will conduct in-person visits for people who do not download and use the G2G NOW app.
      • Find out more about G2G NOW.

WA compulsory contact registers and QR codes

From Saturday, December 5, WA businesses and venues will mandate registration for people visiting a range of businesses and other locations. The information will be kept by the government for 28 days and used only for contact tracing if needed.

Changes to Western Australia's border arrangements with South Australia

South Australia has moved from the ‘very low risk’ category to a ‘medium risk’ category - the highest rating of any other state or territory.

Given this emerging situation, WA’s border with South Australia has been strengthened.

No one will be allowed into WA if they have been in South Australia in the previous 14 days, unless they meet new exemption requirements.

For more information about the strengthened border with South Australia, see the South Australia arrivals - Frequently asked questions.

Anyone seeking approval to enter WA who has been in South Australia in the previous 14 days will need to apply through G2G PASS (see G2G Pass for Travel to WA - Frequently asked questions).

Remote Aboriginal communities travel

  • The residents of more than 200 remote Aboriginal communities in Western Australia, across the Midwest, Gascoyne, Pilbara, Goldfields and Kimberley regions are more vulnerable to COVID-19 than other Western Australians.
  • To help keep remote Aboriginal communities safe from COVID-19, there are strict travel restrictions in place. Tourists and travellers are not allowed to enter.
  • Some remote Aboriginal communities have applied for exclusions from the travel restrictions and they, or their amenities, are open to visitors.
  • Planning your trip well in advance will help you navigate remote areas and avoid entering restricted areas.
  • The COVID hotline — 13 COVID (13 26843) — is available to answer COVID-19 related questions.



There are currently 12 COVID-19 vaccine candidates in phase-3 clinical trials, with Pfizer, Moderna and now AstraZeneca and Oxford the first to release interim data.

Health Minister Greg Hunt said the first COVID-19 vaccine doses were set to be distributed in Australia by March. Read more here.


We need to continue to be cautious and practise social distancing and hygiene methods.

  • Social distancing and gatherings
    • Gathering limits are determined by WA's 2 square metre rule - only includes venues that hold more than 500 patrons.
  • Personal Protective Equipment (PPE)
    • MSWA staff can, if requested, wear masks while they are delivering Customer services. This is an extra precaution we are offering to help minimise the risk.
  • COVIDSafe app speeds up contacting people exposed to COVID-19. This helps the DoH support and protect you, your friends and family.
  • Annual flu-vaccination is recommended by the Health Department. Over 65’s in particular are advised to have the vaccine. If you haven’t had your vaccination yet speak to your GP or visit your local pharmacy.