MSWA believes in a productive and collaborative relationship with all health professionals. This includes neurologists, general practitioners, public and private health and hospital services, allied health providers, academic and research institutions.
We welcome enquiries and referrals relating to our extensive network of support, services and residential facilities.
MSWA welcomes self-referral and referrals from health professionals. Although we have a long-history of specialising in multiple sclerosis, we also support people other neurological conditions such as Huntington’s disease, Parkinson’s disease, stroke and motor neurone disease, to name a few.
Many of our referrals come to us via our MSWA Neurological Liaison Nurses who work in the neurological clinics and visit wards within major public hospitals. However, we also receive referrals directly from neurologists, GPs and other health professionals.
If your patient has been diagnosed with a neurological condition, we would be pleased to receive your referral. We will assess if and how we can best meet their needs, whether it be for counselling, allied health services, information or social and support programs.
Some people, or their family members, will self-refer to us and, as long as they have a confirmed diagnosis, we are pleased to meet with them to discuss how we might be able to assist them to make their lives better.
MSWA forges strong partnerships with a range of research institutions. We are proud to provide significant funding annually for local, national and international research into MS and other neurological conditions.
At MSWA, we are committed to improving the quality of life for Western Australians living with a neurological condition.
As a registered provider for the NDIS, and Department of Communities – Disability Services, and a provider of Aged Care Home Care Packages, MSWA delivers services that align with the National Standards for Disability Services and the Aged Care Quality Standards. Both Standards require us to have a process for managing consumer feedback and complaints.
We welcome and value all feedback including compliments, feedback and suggestions, in order to assist us to provide the best services we can and make improvements if required. You can choose to remain anonymous if you wish. Please note, any investigation may be limited if we are unable to identify the key people involved and without contact details it will mean we are unable to provide direct feedback.