Contact us

Administration & Marketing | Lotteries & Raffles | Events

MSWA Belmont

Address: 154 Abernethy Road, Belmont 6104
Postal address: Locked Bag 2, Bentley DC, WA 6983
Phone: 08 6454 3222

Lotteries & raffles enquiries:
lotteries@mswa.org.au

Events enquiries:
events@mswa.org.au

Donation enquiries:
donate@mswa.org.au

Please note: You can purchase lottery and raffle tickets from our Belmont offices.

Client Health Services & Support

MSWA Wilson

Address: 29 Parkhill Way, Wilson 6107
Postal address: Locked Bag 2, Bentley DC, WA 6983
Phone: 08 9365 4888

Additional resources:

Volunteering

For all enquiries about volunteering at MSWA, please visit our Volunteers page.

Work with us

For all career enquiries, please visit our Work with Us page.

Healthcare professionals

Referrals

MSWA believes in a productive and collaborative relationship with all health professionals. This includes neurologists, general practitioners, public and private health and hospital services, allied health providers, academic and research institutions.

We welcome enquiries and referrals relating to our extensive network of support, services and residential facilities.

To find out more about making a referral to MSWA:

Call 08 9365 4888 or email customerservice@mswa.org.au

Making a referral

MSWA welcomes self-referral and referrals from health professionals. Although we have a long-history of specialising in multiple sclerosis, we also support people other neurological conditions such as Huntington’s disease, Parkinson’s disease, stroke and motor neurone disease, to name a few.

Many of our referrals come to us via our MSWA Neurological Liaison Nurses who work in the neurological clinics and visit wards within major public hospitals. However, we also receive referrals directly from neurologists, GPs and other health professionals.

If your patient has been diagnosed with a neurological condition, we would be pleased to receive your referral. We will assess if and how we can best meet their needs, whether it be for counselling, allied health services, information or social and support programs.

Some people, or their family members, will self-refer to us and, as long as they have a confirmed diagnosis, we are pleased to meet with them to discuss how we might be able to assist them to make their lives better.

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Researchers

MSWA forges strong partnerships with a range of research institutions. We are proud to provide significant funding annually for local, national and international research into MS and other neurological conditions.

Learn more about MSWA research funding

Your feedback

At MSWA, we are committed to improving the quality of life for Western Australians living with a neurological condition.

As a registered provider for the NDIS, and Department of Communities – Disability Services, and a provider of Aged Care Home Care Packages, MSWA delivers services that align with the National Standards for Disability Services, NDIS Practice Standards and Aged Care Quality Standards. These Standards require us to have a process for managing consumer feedback and complaints.

We welcome and value all feedback including compliments, feedback and suggestions, in order to assist us to provide the best services we can and make improvements if required. You can choose to remain anonymous if you wish. Please note, any investigation may be limited if we are unable to identify the key people involved and without contact details it will mean we are unable to provide direct feedback.

The Feedback: Complaints, Compliments and Suggestions pamphlet provides more information about MSWA's feedback processes.

To provide direct feedback, you can:

  • Ask a staff member to speak to a manager on your behalf
  • Send an enquiry using the form below or fill in the pamphlet above and email it to feedback@mswa.org.au
  • Write to us at: MSWA Complaints Liaison and Compliance Coordinator, Locked Bag 2, Bentley DC, WA 6983 or call the complaints/feedback line on 08 6454 3173.

CONTACT US

Fill out the form below or use any of the direct details above to enquire or leave feedback about MSWA.

MSWA respects your choice to remain anonymous if you wish. If you'd like to be contacted regarding your enquiry, please ensure you provide your name and contact details below.