Social welfare

If you’re living with a neurological condition, you may be entitled to various support and funding programs available to Western Australians. We can help you navigate the system to secure the support you need.

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The social welfare system can be complicated to navigate – but you don’t have to do it on your own.

mswa staff and woman smiling and speaking

MSWA’s qualified Social Welfare Officers know their way around the various levels of government and non-government support systems. 

Your MSWA Social Welfare Officer looks at how your neurological condition is impacting the physical, social, emotional and financial aspects of your life and that of your primary carer. 

Depending on your circumstances they may make referrals, attend meetings with relevant agencies with you and generally help you access the supports to which you may be entitled to. 

They can assist in sourcing appropriate support and funding for you to live as independently as possible in the community. 

How we can help

MSWA Social Welfare Officers are qualified and experienced in working with individuals, families and groups to ensure they have access to needed services and are supported to achieve and maintain social inclusion.  

Our Social Welfare Officers can assist with:

  • Financial services
  • Navigating the Centrelink system
  • Guardianships and Power of Attorney
  • Housing support
  • Navigating the Disability Services Commission
  • Referral to MSWA and external support services
  • Liaison with other service providers
  • Signposting to appropriate providers

Support for primary carers

We acknowledge the vital role primary carers play in supporting and assisting an individual living with a neurological condition. Our Social Welfare Officers work closely with primary carers to provide support, assistance and general advice. 

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Who we support

The MSWA Social Welfare team supports adults in Perth and Western Australia living with a diagnosed neurological condition, including:

  • Multiple sclerosis (MS).
  • Stroke.
  • Huntington’s disease.
  • Parkinson’s disease.
  • Motor neurone disease (MND).
  • Acquired brain injury (ABI).

This list is not exhaustive. You can find a comprehensive list of conditions here. If your neurological condition is not listed, please contact us on 08 9365 4888 or complete the form below.

We work closely with each person to identify your unique needs and connect you to the right services, empowering you to overcome challenges and achieve social inclusion. Our team is dedicated to helping individuals build a path toward stability and a better quality of life. 

Frequently asked questions

Can you find a home for me?

Our Social Welfare Officers can help you navigate the Homeswest system. Unfortunately, we cannot help you find rental accommodation. 

Can I get Disability Support Pension?

We can help you navigate the Centrelink system, including preparing the paperwork and reports. Please note that eligibility decisions are made by Government agencies and are out of MSWA’s control. 

How do I access MSWA's social welfare service?

If you feel you may be eligible for services or funding, our Social Welfare Officers can help. 

If you have a NDIS plan and have funding for Support Coordination in your plan, your Support Coordinator (which may be with MSWA or an external provider) will be the person aiding you in receiving Social Welfare assistance. 

How does MSWA’s social welfare appointment work?

This service is available in-person and over the phone. If you would like further information, please contact us on 08 9365 4888 or via email at [email protected] or complete the form below. 

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Contact us

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