Funding FAQs

The NDIS is a Government scheme which aims to connect Australians with disability to services in the community. 

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence and an improved quality of life. 

Visit Australian Government's NDIS website to assess your eligibility and begin the process of applying for funding.

While unfortunately MSWA cannot submit a funding application on your behalf, once you have been onboarded as an MSWA Client, our friendly team can talk you through the application process. This includes:

• Connecting you with your local National Disability Insurance Scheme (NDIS) Local Area Coordinator (if eligible). Your Local Area Coordinator will be able to assist you in navigating the NDIS application process, providing support from the initial planning stage until you receive your finalised plan. During the planning phase, your Local Area Coordinator will assess your specific needs and goals to determine the support services you require. 
• MSWA can arrange an eligibility report, which can be completed over the phone with one of our Occupational Therapists, as evidence to help support your application.

Alternatively, you can visit www.ndis.gov.au/applying-access-ndis for step-by-step instructions on how to apply, or call the NDIS team on 1800 800 110 for support with this process.

Applications for government funding through National Disability Insurance Scheme (NDIS) can take some time to be assessed, approved, and made available. 

Waiting times can vary depending on:

• Type of funding you are applying for.
• Assessment process.
• Demand and availability of funding.

For the most accurate information about timeframes, it is best to contact NDIS directly for an update.

If you are a new MSWA Client, we may be able to support you in the interim. Get in touch with our team today. 

You are eligible to apply for the NDIS if you:

• Are under 65 years of age at the time of applying for the NDIS.
• Are an Australian citizen, permanent resident, or Protected Special Category Visa holder who lives in Australia.
• Have an impairment or condition that is likely to be permanent.

Find out more about the eligibility criteria on the NDIS website. 

Your NDIS Local Area Coordinator will help provide you with information about your planning meeting, but if you would like some additional support, our friendly Client Service Coordinators can provide advice and information about what to expect in the meeting. 

You can contact our team via [email protected] or calling 1300 097 989. 

While unfortunately MSWA cannot submit a funding application on your behalf, once you have been onboarded as an MSWA Client, our friendly team can talk you through the application process. This includes:

• Connecting you with your local National Disability Insurance Scheme (NDIS) Local Area Coordinator (if eligible). Your Local Area Coordinator will be able to assist you in navigating the NDIS application process, providing support from the initial planning stage until you receive your finalised plan. During the planning phase, your specific needs and goals will be assessed to determine the support services you require.
• MSWA can arrange Functional Assessments, which can be completed over the phone with one of our Occupational Therapists, to help support your application.
• We are here any time you need us during the journey, so feel free to reach out to the team at any time via [email protected] or ringing 1300 097 989. 

We offer a convenient one-stop approach for all your NDIS needs. From Support Coordination to treatment options delivered by our own team of highly trained health professionals, we are here to provide the best NDIS experience for your needs. 

You can view all MSWA services here.

We have a growing network of Services Centres and High-Support Accommodations across Western Australia, ensuring we are always right around the corner to provide you with access to an extensive range of professional services.  

If you can't travel, our team can come to you and provide a range of personalised services from the comfort of your own home. We also provide telehealth for comfort and convenience, particularly if you live in rural WA. 

No. The National Disability Insurance Scheme is a government scheme that provides funding for services. 

MSWA is a service provider that provides services funded under the scheme. 

MSWA is a not-for-profit, non-government organisation which provides services and supports which can be accessed through NDIS or other funding. 

If you’re living with a neurological condition, you can nominate MSWA as your NDIS service provider to receive the services and supports you need to live the life you choose.

Our dedicated team of professionals see and care for you as the individual you are, with your own unique goals – not the condition you live with. 

From the moment you make your first enquiry, to establishing your plan and receiving your services, there is always an MSWA team member on the journey with you.

MSWA will continue to work with you to identify the best service options available to your specific needs.

When you have provided all necessary information as part of the application process, the National Disability Insurance Agency will make a decision about whether you are eligible for the National Disability Insurance Scheme. The National Disability Insurance Agency is a government body, which is not connected in any way to MSWA. 

You can find out more about this process on the NDIS website.

To help determine if you need an NDIS plan, you might consider your answers to the below questions: 

• Does your condition affect your ability to take part in activities around the home?
• Does your condition impact your mobility? (strength, balance, ability to walk)
• Can you think of any support that could make your life easier?
• Do you need support now to reduce your support needs in the future?

Great news! Visit our Get Support page for the steps on how to join our MSWA community, or contact our team 1300 097 989.

MSWA also provide services under a fee for service arrangement, where services are invoiced directly to the client. This option may apply if:

• You do not have government funding, or
• Your Support at Home funding does not cover all the services you would like.

Fee for service rates are set by MSWA and may vary by service type. These rates are separate from Support at Home funding and are different to NDIS pricing.