Get support

The National Disability Insurance Scheme (NDIS) is a Government scheme which aims to connect Australians with disability to services in the community. All Australian governments are involved in decisions relating to the scheme’s policy, funding and governance.

The National Disability Insurance Agency (NDIA) administers the scheme, which is governed by the NDIA Board. 

You can find more information on the NDIS though its dedicated website, here.

How can MSWA help me apply for funding through the NDIS?

While unfortunately MSWA cannot submit a funding application on your behalf, once you have been onboarded as an MSWA Client, our friendly team can talk you through the application process. This includes:

• Connecting you with your local National Disability Insurance Scheme (NDIS) Local Area Coordinator (if eligible). Your Local Area Coordinator will be able to assist you in navigating the NDIS application process, providing support from the initial planning stage until you receive your finalised plan. During the planning phase, your specific needs and goals will be assessed to determine the support services you require. 
• MSWA can arrange an eligibility report, which can be completed over the phone with one of our Occupational Therapists, as evidence to help support your application.
• We are here any time you need us during the journey, so feel free to reach out to the team at any time by emailing [email protected] or calling 1300 097 989. 

For West Australians diagnosed with a neurological condition over the age of 65, My Aged Care is your starting point for accessing Australian Government-funded services. You can visit the My Aged Care website at www.myagedcare.gov.au for more information.

To find out if you are eligible for funding through My Aged Care, the first step is to have an assessment. You can apply online or call 1800 200 422.

The steps involved in applying for an assessment include: 

• Checking if you are eligible. The My Aged Care team will ask questions about your current situation.
• Provide your details. Make sure you have your Medicare card for this step. If you are helping someone apply, you will need to provide your information as well as theirs.
• Arrange the assessment. If your application is successful, you will be referred for an assessment. These are completed in person, at your home.

Following your assessment by the Aged Care Assessment Team (ACAT), you will receive an assessment result. There are a number of programs you may be eligible for, including Home Care Packages. 

Home Care Packages are one of the ways older Australians with complex care needs can access affordable care services. MSWA is a local provider who can meet your needs for the following Home Care Packages: 

Level 2:  Supports people with low-level care needs
Level 3:  Supports people with intermediate care needs
Level 4:  Supports people with high-level care needs 

There is significant demand for Home Care Packages, so you may experience a wait time between receiving approval and a package being assigned to you.