We recognise that navigating the NDIS can be complicated and challenging, and we’re here to help.

Finding and choosing your provider can be overwhelming and time consuming. Some may prefer to manage their NDIS plan themselves. Others feel that they require support to understand and navigate the NDIS and its process. This is where MSWA’s Support Coordination service can help you.

Our Services

Support Coordination helps you build the skills that you need to understand and implement your NDIS plan. It is a funded service within your NDIS plan that provides ongoing assistance to connect you to appropriate services and supports.

MSWA Support Coordinators assist you to optimise your NDIS funding and help give you the information you need to make an informed decision about services – from MSWA and externally.

At MSWA, we have two types of services that can help ensure you receive the best supports for your needs and allow you to have choice and control.

This service is available in-person and via telehealth. If you would like further information, please contact us on 08 9365 4888 or via email at [email protected] or complete the form below.

Support Coordination

Your Support Coordinator will arrange face-to-face or virtual meetings with you when needed. Our Support Coordinators often work behind the scenes and help you with the administration portion of your NDIS Plan. This involves contacting your service providers, reading and writing reports, communicating with colleagues/service provides/NDIS, answering any questions you have, conducting research and doing admin tasks.

Support Coordinators are not funded to provide transport, plan management or case management, rostering of support staff and advocacy.

Find out more information from NDIS

Specialist Support Coordination

Specialist Support Coordination is usually only approved for people with more complex needs or high-risk levels that may be preventing them from achieving their goals. They can assign you a health professional to assist you in reducing any complexity in your support environment and to help connect with you supports, build capacity and resilience. The service is generally delivered in a time-limited, outcomes focused manner. Crisis resolution and ensuring consistent delivery of services during crisis situations.

Find out more information from NDIS

Working behind the scenes

Your Support Coordinator will arrange face-to-face or virtual meetings with you when needed. However, this is only part of the service that a Support Coordinator provides. The majority of their work is done outside these sessions. This involves contacting your service providers, reading and writing reports, communicating with colleagues/service providers/NDIS, answering any questions you have, conducting research and conducting administrative tasks.

Support Coordinators are not funded to provide the following: transport, plan management/case management, rostering of support staff and advocacy.