Contact us

For all enquiries about volunteering at MSWA, please visit our Volunteer page.

For all career enquiries, please visit our Join Our Team page.

Referrals

MSWA believes in a productive and collaborative relationship with all health professionals. This includes neurologists, general practitioners, public and private health and hospital services, allied health providers, academic and research institutions.

We welcome enquiries and referrals relating to our extensive network of support, services and residential facilities.

To find out more about making a referral to MSWA:

Call 08 9365 4888 or email [email protected]

Making a referral

MSWA welcomes self-referral and referrals from health professionals. Although we have a long-history of specialising in multiple sclerosis, we also support people other neurological conditions such as Huntington’s disease, Parkinson’s disease, stroke and motor neurone disease, to name a few.

Many of our referrals come to us via our MSWA Neurological Liaison Nurses who work in the neurological clinics and visit wards within major public hospitals. However, we also receive referrals directly from neurologists, GPs and other health professionals.

If your patient has been diagnosed with a neurological condition, we would be pleased to receive your referral. We will assess if and how we can best meet their needs, whether it be for counselling, allied health services, information or social and support programs.

Some people, or their family members, will self-refer to us and, as long as they have a confirmed diagnosis, we are pleased to meet with them to discuss how we might be able to assist them to make their lives better.

Researchers

MSWA forges strong partnerships with a range of research institutions. We are proud to provide significant funding annually for local, national and international research into MS and other neurological conditions.

Are you a researcher who would like to be considered for funding support?

Enquiries about MSWA research funding should be directed to:

E [email protected]

At MSWA, we are committed to improving the quality of life for Western Australians living with a neurological condition.

As a registered provider for the NDIS, and Department of Communities – Disability Services, and a provider of Aged Care Home Care Packages, MSWA delivers services that align with the National Standards for Disability Services, NDIS Practice Standards and Aged Care Quality Standards. These Standards require us to have a process for managing consumer feedback and complaints.

We welcome and value all feedback including compliments, feedback and suggestions, in order to assist us to provide the best services we can and make improvements if required. You can choose to remain anonymous if you wish. Please note, any investigation may be limited if we are unable to identify the key people involved and without contact details it will mean we are unable to provide direct feedback.

The Feedback: Complaints, Compliments and Suggestions pamphlet provides more information about MSWA's feedback processes.

To provide direct feedback, you can:

• Ask a staff member to speak to a manager on your behalf
• Send an enquiry using the form below or fill in the pamphlet above and email it to [email protected]
• Write to us at: MSWA Complaints Liaison and Compliance Coordinator, Locked Bag 2, Bentley DC, WA 6983 or call the complaints/feedback line on 08 6454 3173.