Investment for Purpose

Investment for Purpose (IFP) is MSWA’s financial commitment which address critical funding gaps, supporting key initiatives and opportunities and investing in ground-breaking research, directed toward improving the quality of life and better access to treatments for people living with a neurological condition.

FY24-25 Impact at a glance

3 in 4

Clients feel MSWA helps them achieve their goals.*

796,000

service hours delivered.

129,000

home visits.

$6M

contributed towards research.

+36 NPS Score

above the 80th percentile across all industries in Australia.**

Over $63M

fundraised across lotteries, events, donations and bequests.

^{*Results from MSWA's quarterly experience survey.}
^{**NPS score measures willingness to recommend a company, product or service.}

Strategic levers for impact

MSWA’s Five Year Strategy for 2025-2029 aims to empower people with neurological conditions to live their best lives. We have continued to make significant strides in our key levers for impact to create the most impact and difference to the community.

Community Capability and Engagement

Through our Community Capability and Engagement activities, we aim to build, support and nurture our neuro community, while continuing to listen, consult and collaborate with Clients and their carers.

Key initiatives delivered:

Neuro Collective
Client Committee
Life not limits and Art Without Limits exhibition

MSWA Client smiling at camera. MSWA staff in the foreground.

Innovative Coordinated Care

Our Innovative Coordinated Care lever enables MSWA to continually identify and address gaps in coordinated care, while driving improvements across our essential health services to deliver better outcomes for Clients and the broader community. With a strong understanding of the unique challenges faced by the neurological community, MSWA is well-positioned to adapt service models in response to feedback, best practice and Client insights.

Key initiatives delivered:

Client Connect
NeuroConnect Nursing program
Accommodation and Respite - 360 virtual tours and renovations

Translating Research into Outcomes

Building on MSWA’s research principles, we worked collaboratively with research institutions to ensure funded projects align with these principles, enabling investments to be translated into outcomes in Western Australia, nationally and globally.

MSWA is committed to research investments focused on better health outcomes, ultimately to change the lives of people living with neurological conditions. We're proud to fund 10 new research projects which have undergone MS Australia’s peer-reviewed process and are aligned to MSWA research principles. Find out more about our Research Commitment.

Looking ahead

By continuously listening to valuable Client feedback and addressing the challenges within the sector, MSWA remains focused on improving service delivery and keeping Clients at the centre of everything they do. This approach enables the team to effectively implement the key strategic levers for impact, now and into the future.

Investment for Purpose
Support expansion of Outreach and enhance community engagement programs.
Launch the new Life not Limits Grant: In memory of Ros Harman to help Clients pursue personal passion projects.
Continual investment to research.
Community Capability and Engagement
Development of Synapse, an online portal designed for peer-support.
Expand on Community Engagement programs, including MSWA After Hours and other initiatives.
Innovative Coordinated Care
Establish Client Connect, a fully integrated, nurse-led 24/7 care model delivering needs-based support funded through multiple sources.
Ongoing funding for the NeuroConnect Nurse program.
Completion of MSWA Shenton Park (Montario Quarter).
Foster strong sector partnerships and expand industry connections.
Translating Research into Outcomes
Joint venture with Founder's Factory to fund and scale breakthrough technologies to support the neuro community.
Improving access to quality care in regional and remote areas.
Support roll out of PLATYPUS, Australia's first adaptive clinical trial.

MSWA on the national stage

Through the dedication of the MSWA team, supporters and volunteers, MSWA made significant strides in achieving positive outcomes, which gained recognition on both local and national scale.

MSWA Nurse giving an injection to an MSWA Client.

Regional Nursing team

Finalists, Excellence in Regional and Remote Support
2025 WA Disability Support Awards

The MSWA Regional Nursing team has demonstrated exceptional innovation and dedication in addressing the unique challenges of delivering healthcare to the neuro community in regional WA.

Dietetics team

Highly Commended, Allied Health Professionals Award
2025 WA Disability Support Awards

Recognising a need for a standardised assessment tool for nutrition that was tailored to people with neurological conditions, MSWA Dietetics team developed a tool to assess, review and provide recommendations for menus and recipes.

Lynda Whitton

2024 MS Australia John Studdy Award

MSWA Client, Lynda was commended the prestigious John Studdy Award, recognising her outstanding, consistent and selfless to make tangible difference in the lives of people affected by MS.

Read the MSWA Annual Impact Report 2024/2025

Our impact