Home care packages for 65+
Your Support, Your Way with MSWA
At MSWA, we understand that everyone's journey is unique. That's why our Home Care Packages are designed to support your individual needs. With our expert team by your side, you can enjoy the comfort of your home while receiving high-quality care.
Why Choose MSWA as Your Home Care Provider?
- Specialised Care for Neurological Conditions
MSWA specialises in supporting individuals with neurological conditions, ensuring that your care is tailored to your specific needs. - Dedicated Home Care Package Coordinators
Our Home Care Package Coordinators are here to guide you through every step of your care journey, from initial consultation to ongoing support. - Expert Care Teams
MSWA’s team includes highly trained Allied Health professionals, nursing staff, and care workers, all committed to providing the highest standard of care.
Understanding My Aged Care
Getting started with a Home Care Package may seem overwhelming, but we're here to make it simple.
- Visit My Aged Care for more information.
- How It Works:
To get started with MSWA, simply call 08 9365 4888 and ask to speak to a member of our intake team. We'll discuss how MSWA can support you and guide you through the process of becoming a Client.
What We Offer - Support and Services
At MSWA, we provide a wide range of support and services to meet your needs. Whether it's in-home care, nursing, or allied health services, we're here to help. See our full list of services here.
Already have a provider? No worries!
You can easily switch to MSWA. Here's how:
- Changing Providers:
If you’re currently with another provider, you can choose to transfer to MSWA. Your current provider will require a written notice period. - MSWA Assistance:
We can support you throughout the transition process. - Transfer of Funds:
Any excess funds you hold will be transferred to MSWA. This process can take up to 70 days. - Service Start Date:
Your services with MSWA will begin on the date of the new agreement.
Schedule of Fees
At MSWA, we aim to make our fee structure as transparent as possible.
- No Daily Care Fees:
MSWA does not charge a daily care fee. - Income Tested Fee (ITF):
If you are partially or fully self-funded, an Income Tested Fee may apply. This fee is based on an income assessment conducted by Services Australia. They will inform you of the outcome and how much you may be required to pay. - Annual and Lifetime Caps:
There are caps on the total amount you can be charged for this fee over a year or a lifetime. Please note that MSWA cannot waive this fee. - Learn more about the Income Tested Fee:
- Visit the My Aged Care Income and Means Assessment page.
- Use the Fee Estimator Tool on the My Aged Care website.
Ready to Get Started?
Call 08 9365 4888 today and speak to our intake team to find out how MSWA can support you with your Home Care Package.
Frequently asked questions
We know you may have many questions about Home Care Packages and how MSWA can support you. Below, we’ve provided some key information to help guide you.
What is a Home Care Package (HCP)?
A Home Care Package is a government-subsidised, flexible plan of care designed to support you in living independently at home. At MSWA, we take a partnership approach, working closely with you to provide the best possible care.
Visit our Home Care Package webpage for more information on how MSWA can support your individual needs as Your Home Care Provider. Alternatively, you can visit www.myagedcare.gov.au to find support for your situation or book an assessment.
MSWA offers the following Home Care Packages:
- Level 2: Supports people with low-level care needs.
- Level 3: Supports people with intermediate care needs.
- Level 4: Supports people with high-level care needs.
How do I access a Home Care Package?
To qualify for a Home Care Package, you need an assessment from the Aged Care Assessment Team (ACAT). Based on this assessment, you will be assigned a Home Care Package level. You can request an ACAT by contacting My Aged Care or calling 1800 200 422. They will first check your eligibility and from here can book in your ACAT assessment.
Once your ACAT is complete, you’ll receive a letter from My Aged Care or Services Australia confirming your approval for a Home Care Package.
Please note, you may be waitlisted until a package becomes available. You will then be assigned a package, which means you have an active funding, and are ready to source a local provider - like MSWA!
If you’ve already been assigned a package and are searching for a provider, you’re halfway there! Get in touch with our team at [email protected] or visit our Get Support page to be linked with one of our experienced coordinators to discuss your care and support needs.
If you are already registered as a Client with MSWA, share the exciting news with your Client Liaison Coordinator so they can begin to set up the services which will help you live your best life.
What services can I receive with my Home Care Package?
Your Home Care Package funds are here to help you live safely at home. This can include a variety of services such as:
- Community Services:
- Cleaning: Yes
- Personal Care: Yes
- Social Support: Yes
- Meal Preparation: Yes
- Transport: No (external services can be used)
- Gardening & Home Maintenance: No (external services can be used)
- Respite: Yes, MSWA offers respite facilities at Margaret Doodey House in City Beach and Treendale in Butler.
- Allied Health and Nursing:
- Physiotherapy (group or individual): Yes
- Nursing: Yes
- Occupational Therapy: Yes
- Remedial Massage: Yes
- Counselling & wellbeing: Yes
- Speech Therapy: Yes
- Dietetics: Yes
- Podiatry: No (external services can be used)
Where MSWA cannot provide staff or services, you are welcome to source them externally and claim reimbursement through your Home Care Package, provided it meets the reimbursement criteria.
If you opt for private staff, please note that they must meet specific conditions, including having an ABN and insurance. Your Coordinator can provide more details.
Do I need any assessments if I decide to go with MSWA?
If you bring your Home Care Package and Community Services to MSWA, we require an initial Nursing Assessment by one of our qualified registered nurses, followed by annual assessments. There’s no cost to you for this. If you wish to engage MSWA’s physiotherapists or occupational therapists, an assessment by the relevant professional is needed, with the cost covered by your package funds.
What will my Home Care Package cost me?
MSWA does not charge a Daily Care Fee, entry, or exit fees. However, you may be required to pay an Income Tested Fee as determined by Services Australia, depending on your assets. Our Coordinators can provide more information on this.
Self-Managed or MSWA-Managed Care?
Self-Managed:
This option gives you more choice, power, and control over your Home Care Package funds. You can source your own support workers and negotiate rates. MSWA handles the financial side, including reimbursements, payments, and monthly statements. We remain involved in care planning and budget oversight.
MSWA-Managed:
Our experienced Coordinators work closely with you to decide which services best suit your needs. We oversee your budget and connect you with our Allied Health and Nursing teams, ensuring you receive the right support throughout your journey.
