Business services

MSWA Contact Centre Staff Member Chrissy

Professional, cost-effective contact centre services

If you need an agile and reliable contact centre that delivers value for money solutions that suit your business, we are ready to help.

MSWA receptionist Julia

For over 30 years, MSWA’s Sales and Service Operations has been delivering a professional customer experience for a range of business needs including:

  • Sales and customer service for lotteries, raffles and events. This includes all back-office services such as fulfilment, processing and payments
  • Acquiring and nurturing donors and customers
  • Outbound calls for market research
  • General customer service enquiries
  • Sensitive enquiries with care and compassion (e.g. NDIS enquiries)

Our contact centre is ready to help your business for both inbound and outbound sales and services Monday – Saturday, and back office fulfilment Monday – Friday. We can support API integration and we’re powered by leading contact centre technology solutions.

The best part? All profits go towards supporting Western Australians living with a neurological condition and to fund significant research programs nationally.

Every business is different, so we don’t do one size fits all. That’s why we’ll work with you to deliver what works for you.

MSWA Contact Centre Services

To discuss how MSWA can support your business needs call us on 08 6454 3222 or complete the form below.

Ask us about our contact centre services