Professional, cost-effective contact centre services
If you need an agile and reliable contact centre that delivers value for money solutions that suit your business, we are ready to help.
For over 30 years, MSWA’s Sales and Service Operations has been delivering a professional customer experience for a range of business needs including:
Sales and customer service for lotteries, raffles and events. This includes all back-office services such as fulfilment, processing and payments
Acquiring and nurturing donors and customers
Outbound calls for market research
General customer service enquiries
Sensitive enquiries with care and compassion (e.g. NDIS enquiries)
Our contact centre is ready to help your business for both inbound and outbound sales and services Monday – Saturday, and back office fulfilment Monday – Friday. We can support API integration and we’re powered by leading contact centre technology solutions.
The best part? All profits go towards supporting Western Australians living with a neurological condition and to fund significant research programs nationally.
Every business is different, so we don’t do one size fits all. That’s why we’ll work with you to deliver what works for you.
To discuss how MSWA can support your business needs call us on 08 6454 3222 or complete the form below.